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Privacy policy

Privacy Policy

Last updated: March 2024

This Privacy Policy (the β€œPolicy”) describes how FARO Studio Lab SL, including its subsidiaries and affiliates (collectively, the β€œCompany”, β€œwe”, β€œour”), collects, uses, discloses, and manages personal information (β€œPersonal Information”) of individuals who interact with our products, services, websites, tools, and features (collectively referred to as the β€œServices”). By using or accessing our Services, you agree to the terms outlined in this Policy and consent to our handling of your Personal Information as described herein.

Introduction

This Policy governs the collection, use, and processing of your Personal Information by FARO Studio Lab SL. β€œPersonal Information” (also known as β€œPersonal Data” under the GDPR) refers to any information that can identify an individual either directly or indirectly, including, but not limited to, names, location data, unique identifiers, and various other factors related to personal or social identity. While you are not legally required to provide us with your Personal Information, some of our Services may require it. Refusal to provide certain details may limit your ability to access or use some functionalities of our Services. If you do not agree with the terms described here, please do not use our Services. We value your privacy and comply with all relevant privacy laws in our data handling practices. For any questions about this Policy, you can contact us at: privacy@farostudiolab.com. You may also want to read our Terms of Use at: https://www.farostudiolab.com/terms for additional information on using our Services.

1. Types of Personal Information We Collect, Purposes, and Methods of Collection

To provide our Services effectively, we may collect and process the following categories of Personal Information:

1.1 Contact Information

When you contact us through the "Contact Us" form on our website, submit a partnership inquiry, or use any of our Services, you may provide your name, company name, business email address, phone number, or other contact details. This information helps us deliver the Services, maintain security, and communicate with you (including sending newsletters and promotional offers, as detailed in Section 1.4 below).

1.2 Recruitment Information

If you apply for a job at FARO Studio Lab SL, we may collect the information provided in your resume, such as your name, email, phone number, professional experience, education, LinkedIn profile, references, certifications, and other relevant information. This data is processed to assess your suitability for available positions and for compliance with legal requirements. If you provide details about third parties (e.g., references), you are responsible for notifying them and obtaining their consent for us to use their Personal Information.

1.3 Third-Party Information

We may also receive Personal Information from third-party sources, such as LinkedIn profiles, recruitment agencies, headhunters, and referrals. Additionally, if we advertise our Services through third-party platforms, such as social networks or search engines, we may receive data such as IP addresses and other pseudonymous identifiers. This information is used to show more relevant ads and to enhance our Services.

1.4 User Communications

When you communicate with FARO Studio Lab SL, we may retain those communications to handle inquiries, respond to requests, and improve our Services. This information may be used to send you reminders and updates regarding our Services. You can opt in to receive promotional communications and newsletters, and you can opt out at any time through a provided link or by contacting us via our website.

1.5 Technical Information

We automatically collect technical information from your device when you use our Services, such as IP address, geolocation, browser type, device attributes, and usage data. This information is used to analyze trends, administer the site, prevent fraud, and improve the user experience.

1.6 Legal and Compliance Purposes

We may use certain Personal Information to prevent fraud, unauthorized activities, or any misuse of our Services, to enforce our legal rights, protect the integrity of our databases, and manage legal liabilities.

2. Legal Bases for Processing

Where applicable, we rely on the following legal bases for processing Personal Information:

  • Consent: You have given us permission to process your personal data for specific purposes. You can withdraw your consent at any time by adjusting your cookie settings or contacting us at privacy@farostudiolab.com.
  • Performance of a Contract: Processing is necessary for fulfilling a contract with you or taking steps at your request before entering into such a contract.
  • Legitimate Interests: We process data to improve our Services, understand usage patterns, enhance marketing efforts, ensure security, and protect our legal rights.
  • Legal Obligations: We process data as required to comply with applicable laws.

3. Categories of Recipients and Purposes of Disclosure

We may share your Personal Information internally within FARO Studio Lab SL or externally with third parties that support us in providing our Services. These parties are required to process Personal Information following this Policy and applicable laws, ensuring adequate data protection.

4. Data Security and Retention

We follow industry standards to protect Personal Information, but we cannot guarantee absolute security due to the inherent risks of online data transmission.

5. International Data Transfers

We may transfer Personal Information to servers located outside your country. Such transfers are performed in accordance with applicable data protection laws to ensure your data is adequately protected.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, rectify, delete, or restrict the processing of your Personal Information. You may also have the right to object to processing, withdraw consent, and request data portability.

For more information or to exercise any of your rights, please contact us at: privacy@farostudiolab.com.

7. Cookies

We use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookie settings through your browser.

8. Minors

Our Services are not intended for individuals under the age of majority, and we do not knowingly collect Personal Information from minors without appropriate consent.

9. Third-Party Websites and Services

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

10. Additional Disclosures for U.S. Residents

For more details about how we collect, share, and use Personal Information, please contact us at privacy@farostudiolab.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and significant changes will be communicated directly to you via email.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your Personal Information, please contact us at: privacy@farostudiolab.com.

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